Romanian Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
Romanian Speaking Fitbit Customer Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities and are currently expanding our reach by staffing exceptional Romanian-speaking jobs for our world-renowned fitness technology partners.
Job Overview
We are seeking a passionate health enthusiast for a Romanian Speaking Fitbit Customer Support Specialist position in Bulgaria. This unique role within the fitness and wellness industry allows you to empower users on their wellness journeys while enjoying a vibrant expatriate life in the heart of the Balkans.
Key Responsibilities
- Provide high-quality technical and product support to customers using Fitbit devices and the health-tracking platform.
- Promote fitness and wellness goals by guiding users through device synchronization, data tracking, and feature optimization.
- Troubleshoot hardware and software issues to ensure a seamless user experience in the health-tech ecosystem.
- Maintain accurate customer records while ensuring the highest standards of data protection and service excellence.
- Contribute to the ongoing growth of the fitness and wellness industry by gathering user feedback for product innovation.
- Collaborate with international teams to share
