Thai Speaking Customer Support Agent - Work In Sofia, Bulgaria
Thai Speaking Customer Support Agent
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier global talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions within the dynamic Customer Support Services sector, ensuring both our clients and candidates achieve long-term professional excellence.
Job Overview
We are currently seeking a motivated professional for a Thai Speaking Customer Support Agent position in Bulgaria, providing world-class assistance to a global client base. This is an exceptional opportunity to advance your career among the most sought-after Thai-speaking jobs in Europe, while enjoying the vibrant lifestyle that comes with working in Sofia.
Key Responsibilities
- Act as the primary point of contact for Thai-speaking clients within the Customer Support Services industry.
- Resolve complex customer inquiries via telephone, email, and live chat with precision and empathy.
- Maintain accurate records of customer interactions within the internal CRM database.
- Collaborate with cross-functional teams to escalate and resolve technical issues efficiently.
- Adhere to industry-standard quality protocols to ensure high levels of customer satisfaction.
- Promote brand loyalty through proactive communication and professional problem-solving.
- Stay up
