Head of Product - Interfaces

In the early 1980s at Bell Labs, Gerald Ash and his colleagues questioned a rule that AT&T's long-distance network had followed for decades; a call climbed a fixed hierarchy of switches until it found an open path. They modeled the idea, simulated it, and tested it until it held. In 1984, AT&T put Dynamic Nonhierarchical Routing (DNHR)  into the national network, which became the basis of global real-time telephony routing that came after it.

At Mercury, customers reach us through Dashboard, Mobile, Command, our API, and Model Context Protocol (MCP). Each request should take the best path to the work, whatever surface it starts on. We're looking for a Head of Product, Interfaces to design that network. You'll set one direction across these surfaces and lead the PMs who build them. You'll also build the shared capabilities that let every Mercury team reach customers well: navigation, tasks, notifications, and agent interactions. AI is central to the role. The job is to find where AI removes real work, and to make it dependable enough to trust with money.

This is a hands-on leadership role reporting to the VP of Product. You’ll develop people while staying close to customers, prototypes, product decisions, and shipped quality.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members