Product Manager - Collect

As a Product Manager, you'll play a vital role in our Product Management team, driving corporate strategy, product-level P&Ls, and operating rhythms. You'll oversee the product roadmap, Go-To-Market strategy, and pricing for a product or set of products. Acting as an intermediary between market/business requirements and engineering, you'll advocate for the product internally and lead the product team to make informed business decisions.

Responsibilities

Discovery & Product Delivery

• Own the roadmap for MeridianLink Collect, our cloud-based collections and recovery platform serving credit unions and community banks.

• Lead continuous discovery with collections managers, VPs of Collections, collectors, and compliance officers at financial institution partners — using interviews, usage analytics, and performance data to identify high-value problems worth solving.

• Write crisp, well-reasoned PRDs and user stories covering the full delinquency lifecycle: early-stage (Day 1–30) outreach, mid-stage queue prioritization, workout and promise-to-pay arrangements, repossession, bankruptcy, charge-off, and post–charge-off recovery.

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