Client Services Associate

Company Overview

MerQube is a technology-driven index provider specializing in the design, calculation, and administration of innovative indices used across a range of financial products and investment strategies. As we continue to grow our global client base, we are looking for a client-focused individual to join our Client Services team in either New York or London.

This role offers broad exposure to our clients, products, and internal teams and is an opportunity to develop into a client-facing account management role within a growing financial technology firm.

The Role

The Client Services Associate will support and increasingly take ownership of client relationships throughout their lifecycle with MerQube. You will develop a strong understanding of your clients, their businesses, the projects they are working on, and how they use MerQube's indices and services.

You will work directly with clients and partner closely with Sales, Legal, Index Production, Product, Finance, and other internal teams to manage contracting, onboarding, launches, reporting, and ongoing client needs. You will also maintain visibility into the sales pipeline, helping ensure prospective opportunities are accurately tracked and that the Client Services team is prepared for upcoming client and project activity.

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