Sr. Technical Writer II (6838)

As a Sr. Technical Writer II, you will work alongside engineers responsible for cloud services, a suite of continuous integration and continuous delivery (CI/CD) tools, and the container-based infrastructure platform to turn firsthand knowledge of how these services are built and operated into clear, accurate documentation.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

What you’ll do:

• Work directly with the cloud, CI/CD toolchain, and container-based platforms infrastructure teams to understand how services are designed, delivered, operated, and supported.
• Create and maintain system documentation, SOPs, runbooks, user guides, technical diagrams, workflows, and roadmaps for internal teams and service users.
• Build a consistent documentation framework with templates, content standards, ownership, review schedules, and clear publishing practices.
• T