Service Writer

Mid-Atlantic Truck & Equipment

Service Writer (Easton, MD)

Are you organized, detail-oriented, and passionate about delivering great customer service? Mid-Atlantic Truck & Equipment is looking for a Service Writer to join our Easton, MD team.

In this role, you’ll serve as a key point of contact between our customers, technicians, and service team, helping keep repairs and maintenance moving smoothly from start to finish. This position provides day-to-day oversight and coordination for both our shop and mobile service technicians, helping prioritize work, coordinate schedules, communicate service needs, and keep customers informed throughout the repair process.

The ideal candidate is a strong communicator who can manage multiple priorities, stay organized in a fast-paced environment, and build positive working relationships with customers and technicians. Professional written and verbal communication, including email correspondence, is essential. Mechanical or service industry experience is preferred, but we’re also interested in candidates who bring strong organizational and customer service skills and are ready to learn.

If you enjoy working