Practice Assistant

Practice Assistant @ Midi Health 👩‍⚕️

📍 Remote (U.S.-Based) | Full-Time, Non-Exempt | Schedule: Monday - Friday, 8:30am - 4:30pm PST

We’re seeking a highly organized and detail‑oriented Practice Assistant to support clinical and administrative operations across Midi Health. This is a pivotal role ensuring seamless coordination of documents, patient requests, referrals, and records management — enhancing care delivery and clinician productivity.

Core Responsibilities

• Clinical Documents & Chart Management
  Receive, review, flag, and route document requests (including consult notes, disability requests, and subpoenas) to the appropriate team and channels via assigned workflows. Ensure accurate filing in the EMR and proper follow-up action.
  
  
• Administration of Phone & Messaging
  Triage inbound admin calls and messages (Athena “Admin Phone Messages”), escalate or route to appropriate team members following defined protocols.
  
  
• Medical Records Coordination
  Handle incoming medical r