Accounts Receivable & Collections Associate

Hi there!

We are seeking an Accounts Receivable & Collections Associate to join one of our U.S. clients. In this role, you will support daily accounts receivable activities. This is an entry-level position focused primarily on posting customer payments, following up on outstanding balances, and assisting with basic billing tasks.

Key Responsibilities

• Post and apply customer payments accurately and timely.
• Follow up with customers by phone and email regarding past-due balances.
• Review outstanding invoices and assist with collection efforts.
• Research basic payment discrepancies and unapplied payments.
• Send invoices, statements, and payment documentation to customers.
• Assist with basic billing and invoice preparation as needed.
• Maintain accurate customer account records.
• Assist the accounting team with other AR-related tasks as needed.

Requirements

• 1–2 years of accounts receivable, collections, billing, or related office experience preferred.
• Strong attention to detail and organizational skills.
• Good English speaking and writing skills, with the ability to communicate professionally with customers by phone and email.
• Basic Microsoft Excel and computer skills.
• Comfortable following up with customers regarding payments.
• Ability to learn accounting and billing systems.
• Depend