Forward Deployed Engineer

About Mind:

Mind Robotics is building Physical AI for real-world industrial deployment, starting with the factory floor. We believe the hardest problems in AI are solved when researchers and engineers are hands-on with the physical world every day - and we're looking for people who are passionate about robotics, value ownership, and are excited to tackle difficult problems. Join us if you want to move beyond digital intelligence and put intelligence into motion.

About the Role

At Mind Robotics, we're building generalized physical AI — robotic systems capable of dexterous, adaptive, and reasoning-intensive work in real-world industrial environments. We’re hiring a Forward Deployed Engineer to be our hands and eyes onsite at a key customer in Normal, IL. You’ll be responsible for our fleet of data collection devices — diagnosing and repairing devices, provisioning new hardware, troubleshooting networking, and running the diagnostic workflows that keep the system healthy. This role will start with critical robot data collection devices and then transition into robot deployment support.

This is a forward-deployed role with strong support from HQ. You won’t be alone: our engineering team is one Slack message away, and you’ll work closely with them to escalate complex issues, shi