Rapid Response Care Advocate (Remote) | 24/7 Urgent Patient Support
Location: Remote (U.S.-based)
Commitment: 20 hours/week minimum, up to 40 hours/week
Type: 1099 independent contractor
About Mira Mace
Mira Mace is a venture-backed company on a mission to help people navigate a complicated healthcare system with clarity and confidence. We pair people-centered navigation with technology so patients understand their care, stay connected to their providers, and get to the resources they need. Our advocates cut through insurance denials, medication costs, transportation gaps, and paperwork so patients get what they need — without fighting alone.
About the Rapid Response Team
This is a new team built for the moments that can't wait. A medication someone can't afford today. A denial the day before a procedure. A discharge with no plan and no ride home. When a high-urgency case comes in, the Rapid Response Team takes it and stays on it until it's solved. Someone is always on — nights, weekends, holidays. If it lands Friday night, the team is on it.
This is non-clinical navigation support. You won't be giving medical advice — you'll be removing the obstacles between people and the care they're entitled to. Most cases resolve in 2–3 days, and speed with follow-through is the whole job.
