Client Onboarding Specialist

About Mogli

Mogli Technologies delivers a Salesforce application for SMS and WhatsApp communications and impeccable Salesforce implementation services to global organizations. Our products and implementations are easy to use and have robust functionality. Our fantastic team members have won the loyalty of clients around the world. We are a small, high-trust team with a focus on accelerating the success of our clients globally.

The onboarding environment is fast-paced, requiring Client Onboarding Specialists to manage multiple clients simultaneously without compromising on detail or compliance requirements. Working alongside the Client Success team to ensure an effective onboarding experience, successful Onboarding Specialists are characterized by their experience with web-based technologies, tenacious nature, passion for solving client needs, strong communication and project management skills, and a yearning to learn new things

Onboarding Specialists set the tone of post-sales client relationships and build initial client trust by guiding them through their first experiences with Mogli. They guide client success by facilitating seamless product implementation and encouraging adoption, beginning immediately post-sale. They educate clients on product features and the details of their Mogli configuration. Ultimately, the onboarding processes aim to promote client retention and minimize