Senior Vice President, Digital Channels
SeniorOn-site (Toronto)Salary undisclosed
Job Description
The Senior Vice President, Digital Channels leads the enterprise Digital business by defining and executing the long-term vision, strategy and operating model for all digital customer experiences across Momentum Financial Services Group. Accountable for enterprise digital growth, customer engagement, product innovation, digital revenue, profitability and customer lifetime value, this role oversees all digital channels, digital product management, customer experience and digital transformation initiatives while building a world-class digital organization capable of supporting growth across Canada, the United States and future markets.
Key Responsibilities:
Enterprise Digital Strategy & Commercial Leadership
- Own the enterprise Digital strategy and multi-year roadmap for both Canada and the US.
- Establish long-term digital growth objectives aligned with corporate strategy.
- Own the digital business strategy, investment portfolio and operating model.
- Define digital growth opportunities across lending, payments, banking and future product offerings.
- Lead enterprise digital transformation initiatives.
- Ensure digital capabilities become a competitive advantage for MFSG.
- Sponsor enterprise-wide innovation initiatives and
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