Customer Service Agent

About Momentum
Momentum Solutions Egypt is a dynamic office located in Heliopolis, Egypt. We deliver top-tier customer care, sales support, and a growing range of business solutions for global travelers booking with FlightHub and Justfly. Powered by a dedicated and agile team, Momentum Solutions Egypt is built to scale—supporting functions from service to strategy, all while making travel seamless, accessible, and stress-free.

Position Overview
We’re looking for a Customer Service Operator to join our FlightHub team. In this role, you will provide exceptional post-booking support to FlightHub customers—handling everything from flight changes and cancellations to general travel inquiries. You’ll be using an AI-powered internal chatbot that helps guide you through customer interactions and system processes—making it easier to deliver fast, efficient, and accurate service. No travel industry experience required, and all tools are designed to support new agents through structured workflows. If you’re a proactive problem solver who thrives in fast-paced environments, we’d love to meet you!