2027 Fresh Grad Hire - Content Growth Operations Associate (US/CA Market)

• AI-Powered Content Operations: Produce and iterate scalable content assets (options, event contracts, market education) with AI toolchains; help build and refine AI-assisted content production workflows
• Campaign Operations: Support planning and execution of market-event campaigns (earnings season, FOMC, product launches) — own the process from topic selection and compliance review to launch tracking and post-campaign analysis
• Customer Operations: Support customer segmentation and engagement strategies (new users / low-frequency / high-value); track operational effectiveness and iterate
• Cross-Functional Collaboration: Coordinate with product, design, compliance, data and engineering teams to ship projects on time and at quality
• Data-Driven Decision Making: Track operational metrics, conduct attribution analysis, and deliver data reports with actionable recommendations
• Market Insights: Monitor US market dynamics (Fed rate decisions, CPI, earnings season, options market trends) and summarize investor-perspective takeaways

Requirements

• Master's degree or above, majors in Finance, Economics, Financial Engineering or related fields preferred; strong investment passion and clear market understanding required for other majors
• Fluent English (written & spoken) — core for North America market business
• AI-native working habits: hands-on experience with LLMs /