Client Service Specialist - Melbourne
Join Moomoo as a Client Service Specialist
Ready to change the way Australians invest? At Moomoo, you’re not just joining a leading global investment platform; you’re becoming part of a lively, purpose-driven team that believes smarter investing should be accessible to all. With more than 27 million users worldwide and a strong local presence, we’re shaking up wealth-tech—and we want you on our journey!
What You’ll Do
As our Client Service Specialist in Melbourne, you’ll be the friendly face that welcomes clients into our experiential store—helping them get started, guiding them through our platform, and making sure their investing experience is smooth and enjoyable. If connecting with people and making financial concepts simple sounds exciting, this is your chance to shine in a fast-growing industry.
Your Day-to-Day:
- Welcome and assist new clients with account opening and app navigation.
- Answer basic questions and help clients feel confident using Moomoo’s innovative features.
- Support marketing events and workshops - be part of the buzz around our newest campaigns.
- Work with your team to keep store operations on track and clients happy.
- Help with documentation and compliance, always keeping client information safe.
- Assist sales efforts by following up on leads and supporting client acquisition goals.
