Retail Store Manager, Financial Services (CA)

Role Overview

As the Local Store Manager for Moomoo Financial Canada, you wiIl lead the day-to-day operations of our

physical storefront, ensuring exceptional customer experiences, operational efficiency, and alignment with

Moomoo's innovative, tech-driven brand. You will recruit and deveelop a high-performing team, foster a culture

of financial expertise and customer-centric service, and collaborate on optimizing the store environment to

drive engagement and compliance.

Responsibilities

• Talent Acquisition & Team Building

Recruit Top Talent: Source, interview, and hire candidates witha blend of customer service aptitude and

financial industry knowledge (e.g., familiarity with trading platforrms, investment products).

Cultural Fit: Prioritize candidates who align with Moomoo's values of innovation, transparency, and client

empowerment.

Certification Support: Ensure all hires meet regulatory requirerments (e.g., CSC/CPH certifications) and

coordinate licensing processes.

Diversity & Inclusion: Build a team reflective of Canadaa's multicultural communities to enhance customer

trust and rapport.

• Employee Training & Development

Onboarding Programs: Design and implement training modules coverin