Director U.S. Field Excellence & Learning

Job Purpose

Create the learning and field-excellence engine for MoonLake's U.S. launch organization. This is a working-leader role responsible for Sales and FRM capability-building, manager development, launch readiness, certification, and reinforcement - not a traditional classroom-training role.

Your profile

Major Accountabilities

• Build the U.S. field learning strategy and capability model for Sales and Field Re-imbursement.
• Design and lead onboarding, disease-state education, product training, access ca-pability, customer engagement, business planning, and launch-readiness programs.
• Own Sales and FRM certification standards in partnership with Legal/Compli-ance, Medical, Market Access, and functional leadership.
• Develop first-line and second-line manager coaching capabilities, field-coaching tools, and leadership-development programs.
• Lead launch meeting, Plan of Action meeting, and readiness-simulation design; ensure field teams can execute in realistic customer and access scenarios.
• Create readiness scorecards and reinforcement plans based on observed capability gaps, field performance, and launch feedback.
• Manage external training vendors, curriculum partners, and facilitation resources as needed.
• Lead the training team and work cross functionally and collaboratively so content building and execution is in sync with organizationa