Manager of Integrations & Training

Mosaic Dental Collective is seeking an experienced Manager of Integrations & Training to lead the successful onboarding and operational integration of dental practices into the collective. This role combines project management, software implementation, operational training, and leadership to ensure seamless practice transitions while driving efficiency and consistency across the organization.

The ideal candidate has extensive experience with dental practice management systems (PMS), exceptional training skills, and a passion for helping teams succeed.

Key Responsibilities

• Lead the planning and execution of practice management software conversions and data migrations.
• Coordinate with internal teams, vendors, and practice staff to ensure successful implementations.
• Train front office teams on patient registration, scheduling, insurance verification, co-pay collection, billing, financing options, membership plans, and daily closing procedures.
• Develop and deliver engaging training programs, documentation, and ongoing educational resources.
• Provide advanced support and training in Open Dental, including:
• Income transfers
• Allocating payments and adjustments
• Allocating unearned income
• Patient and insurance refunds
• Posting insurance bulk and single payments
• Posting insurance take backs
• Correcting