Mission Control Specialist

Mission Summary:

The Mission Control Specialist supports real-time autonomous vehicle (AV) operations by monitoring fleet activity, coordinating operational workflows, and assisting with non-nominal event response across live driverless operations. Reporting to the Mission Control Manager, this role serves as a frontline operational support function responsible for maintaining situational awareness, escalating operational concerns, and supporting safe, efficient fleet performance. This position plays a critical role in day-to-day command center execution by monitoring operational systems, coordinating field support requests, documenting incidents, and facilitating communication between operational teams. Success in this role requires strong attention to detail, calm communication, operational discipline, and the ability to operate effectively in a fast-paced environment with evolving priorities.

What You’ll Be Doing:

Real-Time Fleet Monitoring & Operational Support:

• Monitor live fleet dashboards, telemetry, and operational systems to identify anomalies, service impacts, or degraded vehicle states.
• Escalate operational concerns, safety risks, and non-nominal events to Mission Control leadership following established procedures.