(Associate) Product Manager, Organ Health

LOCATION: Remote with periodic onsite work. The candidate must live within a two hour drive of Austin, TX and be willing to commute to the Austin site a few times a month. 

POSITION SUMMARY:
The Associate Product Manager (APM), Organ Health will partner closely with Product Management and cross-functional teams to support the Organ Health portfolio, including Prospera (donor-derived cell-free DNA testing for transplant) and Renasight (renal genetics testing). The APM will build deep knowledge of both products, their customers, and the operations that deliver them, and will gain exposure to how the products are supported and improved over time through day-to-day support, operational monitoring, and cross-functional collaboration. The role emphasizes strong organization, attention to detail, and follow-through, and will require an effective communicator who can work across Clinical, Laboratory, Operations, Sales, and Business Development teams.

PRIMARY RESPONSIBILITIES:

• Develop working knowledge of the Prospera and Renasight products, including the technology, clinical utility, customer workflows, and operational processes.
• Serve as an initial point of contact for product and case-related questions from field and internal teams, routing and escalating issues as appropriate.<