Credentialing Analyst

 

Job Summary

The Credentialing Analyst supports the Credentialing Team by managing day-to-day Credentialing workflows and leading data analysis projects. This role partners with Credentialing Leadership to identify workflow gaps, track performance metrics, and develop reporting for cross-functional stakeholders on the status of payor enrollment and credentialing activities.

 

Key Responsibilities

Workflow & Process Improvement

• Conduct routine audits of Monday.com task boards to surface performance trends and workflow gaps for leadership review.

• Partner with the Credentialing Team to develop and maintain workflow Standard Operating Procedures (SOPs) for leadership review and approval.

• Triage incoming chatbot inquiries and esc