Manager Clinical Lab

POSITION SUMMARY

Works closely with Senior Manager to ensure company, department, and team goals are met.

PRIMARY RESPONSIBILITIES
• Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA)
• Engages in future planning and scales employees and equipment appropriately
• Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates
• Monitors the quality control/assurance programs, test results, and equipment (if applicable)
• Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement)
• Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary.
• Refines current lab process through continuous improvement projects.
• Oversees team specific lab operation.
• Go-to person when senior manager is not present; go-to person for knowledge of process and product.
• Responsible for seamless transition of automation and test improvement/additions into production workflow
• Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary
• Supports Supe