Senior Director, Laboratory Operations

POSITION SUMMARY: The Senior Director, Laboratory Operations is responsible for the management and oversight of all aspects of operations in order to provide the highest quality service including: clinical laboratory and laboratory operations. Knowledge of CAP, CLIA, California, and New York state regulations.

PRIMARY RESPONSIBILITIES:

• Develop policies, procedures, and performance standards to ensure efficiency and quality.
• Ensure efficient and customer-friendly service.
• Oversee all clinical and technical functions of laboratory, which includes: day-to-day production, equipment and reagent qualification, and training.
• Lead trouble-shooting teams to address urgent issues.
• Ensure that operations maintain all personnel, equipment and consumable resources necessary to match the demand and projections.
• Maintain and expand laboratory infrastructure, including personnel, equipment, and inventory.
• Ensure efficient and effective use of resources and personnel within laboratory.
• Lead process improvements throughout the laboratory.
• Operationalize and implement new product launches.
• Maintain the resources required for effective turnaround times for all patient testing.