Intern - Operations Support

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. 

Primary Responsibilities:

This position reports to a Support Team Lead or to the Support Manager at our Lake Saint Louis, Missouri, office location. This is an internship in our Member Support division and is an entry level role working with our Operations solutions. This position has a moderate level of customer interaction and works closely with other support  teams as well as software engineers in resolving issues. Strong communication skills both internally and externally with proper documentation are key to this position.

This internship reports on-site to our Lake Saint Louis office. We are unable to consider remote work for this role.