Project Manager, Support

About NISC:
NISC develops and implements enterprise-level and customer-facing software solutions for over 1,200+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. 

Job Summary:
The Project Manager is responsible for leading projects from initiation through completion across the Product Support organization. This role partners with Product Support teams, business stakeholders, technical teams, vendors, and leadership to define project requirements, coordinate resources, manage dependencies, and ensure successful delivery.

The ideal candidate is a highly organized communicator who can manage multiple concurrent projects, create clarity across cross-functional teams, and keep stakeholders aligned on project scope, timelines, priorities, risks, and outcomes.

Essential Functions: