Community Services Concierge Supervisor

At The Village at Rockville, we believe exceptional service begins with meaningful human connection. As a premier faith-based, not-for-profit life plan community within National Lutheran Communities & Services, we’re seeking a Community Services Concierge Supervisor who leads with purpose, warmth, and a commitment to excellence.

Job Type: Full Time
Shifts: Day
Compensation: $26.75 – $32.25 per hour (final offer based on experience and qualifications)

Imagine leading a front-facing team that shapes the daily experience of every resident, family member, and guest who walks through our doors. In this role, you won’t just manage operations—you’ll set the tone for hospitality, responsiveness, and community connection.

As our Community Services Concierge Supervisor, you will guide and support a dedicated concierge team, ensuring exceptional service delivery, seamless communication, and a welcoming environment that truly feels like home. Your leadership will directly enhance resident satisfaction, strengthen relationships, and uphold the high standards that define The Village at Rockville.

This is your opportunity to lead with heart while building