Director of Client & Guest Services

The National Western Center (NWC) is a reimagined 250-acre campus in Denver, Colorado with a vision to be the global destination for food and agricultural discovery. It is the new home of the National Western Stock Show and Colorado State University’s Spur campus. But the future National Western Center isn’t just new buildings. It’s a destination unto itself. It’s a mission-oriented place that will be lively and active all year round — with new events and experiences around every corner.

The opportunity:

NWC is in search of a talented Director of Event & Guest Services.  This is a senior-level role responsible for the strategic planning, execution, and oversight of all events for the organization and managing the guest experience (tours, volunteer program, usher, greeter, guest resolution).  This will include developing event strategies, managing budgets, interpreting contracts, and ensuring the events management & guest experience team are meeting goals and deadlines.  This position will work with partners as needed and departments as well to make sure things are running smoothly and objectives established by the COO.

This is a multifaceted job with a broad spectrum of opportunities for professional development. You’ll join a sma