Event Travel Manager

Purpose of the Role:

• To provide the highest possible level of Event Travel Management to key clients, General Manager, Global Head of Event Travel, Team Leads and the Event Travel Team overall.
• To develop relationships across all areas of Navan sharing best in class market knowledge of Event Travel and thus supporting clients’ key objectives in arranging events
• To ensure maximum revenue generation in all areas of Navan Event Travel while always ensuring significant return on investment to the client

 

Key Responsibilities:

As a primary client liaison of the Event Travel Department, you will further the vision and goals of Navan by providing outstanding support across the US.

• Assist our travellers with best-in-class personalized travel support, by helping them resolve issues before, during, and after travel. This may require helping with basic cancellations, changes, and updates to hotel, flight, car, and/or rail bookings.
• Provide accurate and detailed fare information for hotel, flight, car, and rail bookings, as needed.
• Work closely with client contacts to understand and meet program objectives/outcomes.
• Identifies clients' measures of critical success factors for