Manager, People Operations

We're looking for a Manager, People Services & Operations to own and scale the systems, processes, and platforms that power our employee experience from the moment someone becomes a candidate through offboarding. This person will drive process improvements and automation, oversee global mobility and right-to-work operations, and serve as a key escalation point for complex or sensitive employee cases, all while managing a small People Services team.

The ideal candidate understands how People Operations, immigration, payroll, benefits, and compliance intersect across regions and can build scalable processes that deliver a consistent employee experience while managing risk.

What You'll Do

• Lead, empower, and coach a small but mighty People Services team dedicated to seamless daily case management and high-impact projects while fostering continuous engagement and career development
• Oversee service desk management, SLA oversight, ticket quality, CSAT, and continuous improvement
• Establish and maintain data integrity processes, audit schedules, documentation, and compliance controls
• Manage day-to-day Workday operations, including addressing escalated issues using consistent application of HR policies, owning process changes with operational excellence, and ensuring timely, accurate issue resolution ah