This isn't a remote support role, you're building the product shoulder-to-shoulder with the people using it. Navi is already live at major flight schools across the country, and every one of them wants more — dashboards, tools, the workflow features that make their day run better. You're the person who embeds with a customer, learns their operation, and builds exactly what they need, fast.

You're a compulsive builder who can scope and ship end to end on your own — you'd empathize with the customer's needs and show them something working by tomorrow. You don't bring a playbook; you reason from the actual situation and believe any problem can be figured out. You have the run-through-walls grit of a founder, the technical bar of a real engineer, and genuine curiosity about how a flight school runs — because that's where the best features come from. The simplest test: would a chief instructor and an engineer both want you in the trenches?

Every feature you ship makes a customer more committed, and the signal you bring back from the field — the edge cases, the workflow friction, the things nobody thought of — sharpens the whole product. You're not just serving one customer. You're supercharging how fast this company learns.

What you'll do

• Embed with a customer until you understand their operation extremely well