Distribution Operations Project Specialist

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

NBCUniversal is seeking a Distribution Operations Project Specialist individual to join a driven and highly-motivated team located in Stamford, Connecticut within NBCUniversal's Technical Operations (Global Media Operations branch). Additional teams within the supported portfolio reside in various locations.

The Project Specialist representative will be responsible for overseeing and driving multiple internal projects across the Distribution Operation portfolio to streamline in-market workflows.  This position will work with subject matter experts to define, scope, prioritize and manage critical business projects.  In addition, this role is responsible for reporting, operationalization, and data analysis. 

• Top Objectives:
  • Drive and own assigned projects to full completion
  • Optimize current workflows by strategically consolidating and converging initiatives
  • Increase resiliency and support by maintaining overarching documentation
  • Enhance communication and alignment across teams and locations
  • Streamline monitoring & control across Distribution, Product, and Engineering

Basic Requirements:

• Project management: collaborate with subject matter experts to define and execute critical business projects. Gain alignment on project scope, assign responsible parties, set milestones and deadlines, and drive projects to completion. Identify and communicate project hurdles and escalate as needed. Provide project updates to stakeholders (internally and externally) per requirement and demand. Create and maintain detailed project documentation for tracking, report outs, and operational handoff. Major projects include but are not limited to cloud playout transition and distribution model changes (satellite vs. terrestrial).
• Data analytics: design and build meaningful reports to aid in the management of the distribution operations teams. Interpret and present data. Identify patterns and collaborate with management to help with data driven decision making and future project road mapping. Ad hoc reporting as requested.
• Operationalization (training and onboarding): complete training and onboarding with distribution teams to ensure projects and new work can be supported permanently. Build an initial training session(s) and establish procedures to be incorporated in the larger training matrix. Assist with reliability management as new work is folded into the operations teams.
• Training program management: build and maintain department training program. Collaborate with subject matter experts to design, develop, and update training curriculum. Coordinate with Engineering team to design training pod. Maintain and present training matrix. Explore solutions to streamline supplemental training scenarios and documentation creation.

Qualifications

Desired Characteristics:

• 3+ years of project management and data analysis responsibilities
• 1+ years of relevant industry experience (technology / entertainment)
• 1+ year of demonstrated leadership experience in a fast-paced environment requiring trouble shooting, problem solving and exhibiting an ability to effectively lead, prioritize and adapt to changing scenarios 
• Strong communication skills (verbal and written)
• Strong problem solving and critical thinking skills
• Must be willing to occasionally commute into 30 Rock

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $75,000 - $90,000.  

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].