Account Manager

Company Description

The sky's not the limit at Nearmap

For more than 30 years, itel has been the trusted source of certainty in property insurance. Carriers rely on itel for verified materials pricing and independent materials analysis. That data settles claims accurately, defensibly, and fast.

In 2025, itel joined Nearmap, the property intelligence pioneer. Together we give insurers one view of a property: high-resolution imagery, AI-driven insights, and verified materials pricing. Our customers use it to see truth, assess risk, and act with certainty.

Job Description

The Account Manager owns the relationship with a portfolio of insurance customers already live on itel solutions. You learn how each carrier actually works, find where their claims process loses time or money, and show them how itel closes that gap.

This is an adoption and growth role, not a support queue. You build relationships across every layer of the customer organization, from desk adjusters through to claims leadership, and with the third parties in their workflow. Everyone stays aligned on the outcomes the account signed up for.

You partner internally with Sales, Customer Experience, Operations, Finance, and Executive Management, plus the wider Nearmap go-to-market team as insurance customers adopt across both portfolios.

Own the customer relationship

• Act as the primary point of contact for an assigne