Lead UX Designer

Who We Are
Neighborly Software was built to help communities make a difference in the lives of low-income families and vulnerable populations. Our mission is simple, “Helping Communities, Help People.”

Headquartered in Atlanta, GA we offer a cloud-based technology platform for the administration and disbursement of governments funds for programs such as Housing, Economic, Community Development, Disaster Recovery/MIT, Home Energy Rebate Programs, and Housing Choice Voucher programs.

Role Overview

The UX Lead is the first dedicated user experience role at Neighborly Software. Our users — government agency staff, nonprofit administrators, contractors, and the residents and applicants they serve — rely on the platform to run complex, high-stakes programs where clarity matters. The UX Lead owns how that platform looks, feels, and flows.

This is a founding, individual-contributor role with no direct reports. You will build the design practice from the ground up — a design system and reusable component library, documented personas and user journeys, a standard style guide, and accessibility and responsive design as standing norms — while remaining hands-on with the design work itself. Because the role carries no team, it leads throu