Mission Support Specialist

Who we are

Neros is a defense technology company rebuilding America’s drone industrial base. We design and manufacture high-performance unmanned systems that are tested in combat, iterated at startup speed, and built at massive scale. Our team culture is fast, hands-on, and obsessed with closing the gap between design and deployment.

As drones transform the character of warfare, Neros is delivering the systems the West needs to compete on the modern battlefield and deter the adversaries of democracy. We’re hiring engineers, operators, and builders who want to move fast, take on extreme ownership, and get capability into the hands of warfighters in months, not years.

What you will be doing

As a Mission Support Specialist at Neros, your mission is to ensure the reliability, performance, and mission readiness of Neros drone systems. You will serve as the technical bridge between our products, customers, engineering, manufacturing, and business development teams by driving rapid issue resolution, providing technical support, and translating operational feedback into product improvements.

You will document, research, and respond to technical requests from customers, prospective clients, and partners, providing remote and onsite support as needed. This role requires identifying, triaging, escalating, and managing technical