Lead Software Engineer – AI Platform Engineering

Lead Software Engineer – AI Platform Engineering  Location: Bangalore, India (Hybrid) About Neuron7.ai Neuron7.ai is a leading Enterprise AI company building Agentic AI solutions that help Fortune 500 organizations transform customer service and field operations. Our AI platform enables enterprises to diagnose, resolve, and automate complex service issues using Large Language Models (LLMs), enterprise knowledge, and intelligent automation. As part of our Customer Engineering organization, you'll work directly with some of the world's largest enterprises, helping them deploy and scale AI solutions that deliver measurable business outcomes. Role Overview We are looking for a Lead Software Engineer – AI Solutions with 10–12 years of experience who enjoys solving complex customer problems and building enterprise-grade AI solutions. This is a customer-facing technical leadership role, where you'll partner with enterprise customers, Product, Engineering, and AI teams to design, customize, and implement AI-powered solutions. The ideal candidate combines strong software engineering expertise with excellent communication and stakeholder management skills. Key Responsibilities Customer Engagement Partner with enterprise customers to understand their business challenges and technical requirements. Lead technical discovery sessions, architecture discussions, and solution design workshops. Translate customer requirements into scalable AI-powered solutions. Serve as a trusted technical a