PRINCIPAL SOLUTION CONSULTANT (PRE-SALES) | USA - Remote
principalRemoteSalary undisclosed
Job Description
PRINCIPAL SOLUTION CONSULTANT (PRE-SALES)
NOTE :Applicants must be currently authorized to work in the United States on a full-time basis.
LOCATION & TRAVEL, 100% remote position, Up to 30% travel for:,Customer meetings and presentations
In-person office trainings in San Jose, Industry conferences
ABOUT US:
Neuron7.ai is a fast-growing SaaS company providing category-defining AI solutions for Complex Service.
Backed by top VCs and experienced angel advisors and investors. AI-powered Resolution Intelligence analyzes structured and unstructured data to diagnose and resolve service issues in seconds.Helps enterprises improve key service metrics such as: First Call Resolution (FCR),Turnaround Time Margins: Serves complex service environments including:High-tech devices,Manufacturing,Medical devices
Website: https://www.neuron7.ai
This role needs you to switch hats based on the need of the hour:
● The Detective: You don't just scratch the surface; you run deep, lengthy discovery sessions to identify root causes of service inefficiency in complex service environments. You connect the dots between technical pain and financial impact to build robust business cases.
● The Storyteller: You deliver compelling, persona-based demos that resonate with everyone from the Field Technician to the Contact Center Agent to the CSO. You continually tie product capabilities back to positive business outcomes (PBOs), validating your points by referencing relevant customer stories and succes
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