Service Centre Manager

With more than 90+ years of industry experience, New Flyer and MCI are continuous leaders in the transit bus and coach industries. New Flyer is the largest transit bus manufacturer in North America, and MCI is North America’s public and private market motor coach leader. Both companies draw upon their innovation, expertise, and a network of fabrication, manufacturing, and service centers across the United States and Canada to deliver innovative mobility solutions and technology that meets the demands of communities today and into the future.

Position Summary:

NFI Group is establishing a new state-of-the-art Service Centre in Brampton, Ontario to support New Flyer, MCI and Alexander Dennis products across the Greater Toronto Area.

We are seeking a Service Centre Manager to lead the startup and ongoing operation of this new facility. This is a unique opportunity to join the project during the development phase and play a key role in building the team, establishing processes, supporting facility readiness, and creating a high-performing service operation from day one.

The Service Centre Manager will provide leadership for service operations, customer support, safety, employee engagement, and operational performance while partnering closely with Service, Facilities, Human Resources, and other business functions throughout the startup and operational phases.

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