Director, AI and ServiceNow Business Process Architecture
Director, ServiceNow Business Process Architecture
Remote – Western US (Pacific or Mountain time zone preferred)
Why Us
NewRocket is a ServiceNow Elite Partner and a Claude Select partner, helping enterprises reimagine how work gets done with ServiceNow and AI. We work with public and private sector organizations, including some of the world’s biggest brands, to simplify processes, remove complexity, and turn the promise of AI into measurable business outcomes. We are “Raising the Bar” in delivering technology’s promise to create new kinds of experiences for our customers.
Our Core Values: Excellence, Creativity, Integrity, Teamwork and Empathy #ExCITE. At NewRocket, these values guide everything we do: they are the foundation of our culture and define how we Go Beyond for our clients.
The Role
We are hiring a Director, Business Process Architecture within our Service Delivery organization, reporting to the Area Vice President, US West Delivery. This is a player-coach role: you will deliver directly with clients, leading process discovery and redesign on strategic ServiceNow and Claude engagem