Customer Engineer
Nexla, briefly
Nexla is the data connectivity layer for enterprise AI. Over 1,000 bidirectional connectors give agents real-time access to data and actions over MCP. Nexla's Agentic Data Integration handles high-volume streaming ETL, CDC, and Document ETL. At the core of the platform is Helix, a context engine that continuously learns from metadata, schemas, telemetry, and documentation to give agents accurate context and keep pipelines reliable. Nexla processes over a trillion records a month for enterprises including DoorDash, LiveRamp, LinkedIn, and J&J. Honorable Mention in the Gartner Magic Quadrant™ for Data Integration Tools, and top-rated by customers on Gartner Peer Insights four years running.
Role, briefly
You would be the technical bridge between our customers and our engineering teams. When a customer’s pipeline breaks, or our Ops team spots something before the customer does, you take it: dig through logs and connectors, find the actual cause, and see it through to a fix. This is not ticket triage. You own the resolution, including the engineering conversations it takes to get there. Python, SQL, and REST APIs are the tools you reach for daily.
What you’ll own
- Technical resolution, end to end. Cas
