Order Management Manager
Order Management Manager **** Must be local to Burr Ridge, Illinois
Location: Burr Ridge, Illinois
Company: Next Door & Window
Base Salary: $80,000–$100,000 annually, plus eligibility for performance-based incentives
About Next Door & Window
Next Door & Window is a leading provider of residential window and door replacement. We help homeowners improve the beauty, comfort, and efficiency of their homes through high-quality products, expert installation, and an exceptional customer experience. Our reputation is built on craftsmanship, service, and a commitment to doing the right thing for every customer.
As a growing company, we are focused on continuous improvement, operational excellence, and investing in our people. Our collaborative, hands-on culture gives team members the opportunity to make a meaningful impact on the homeowner experience and on the performance of the business.
Position Summary
The Order Management Manager leads a team of seven Project Managers and two Contract Specialists responsible for moving each customer project from finalized sale through accurate custom ordering, manufacturer confirmation, material readiness, and installation. This leader establishes the team’s operating standards, balances workload and capacity, coaches performance, resolves critical order-related escalations, and partners closely with