Senior Product Manager - AI Agent

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

About Spark 

Spark is Nexthink's personal IT agent for every employee. Built on the Nexthink Infinity platform, it combines real-time endpoint telemetry, AI-driven diagnostics, and IT-approved automation to resolve issues in seconds, with no queues, no handoffs, and no tickets. 

Spark is live and adopted by enterprise customers today, resolving the majority of IT issues at first contact without human escalation. See it for yourself: nexthink.com/platform/spark 

#LI-Hybrid

Job Description

We're hiring a Senior Product Manager to own a core area of Spark, from problem definition through measured outcome in production. 

You'll join a dedicated Spa