Guest Services Associate Lead (Overnight), Ventura, CA

POSITION TITLE: Guest Service Associate (Lead)

REPORTS TO: Operations Manager

LOCATION: Ventura, CA

CLASSIFICATION: Non-Exempt

HOURLY RATE: $19.00 - $22.00

Work Shift:

• Mon- Fri 11:00PM - 7:30AM Sat and Sun OFF

Do you meet the REQUIRED MINIMUM QUALIFICATIONS for this position? If so, this is the PERFECT POSITION for you! APPLY NOW!

Guest Services Associate

• The Guest Service Associate Lead (GSAL) will provide support and leadership while overseeing the day-to-day functions of the Guest Service team members on their assigned shift (Overnight) at our Ventura Facility. They will be responsible for providing a hospitable and safe environment in which guests experience dignity and respect. 

Responsibilities and Initiatives

To help NHF meet its growth goals, the Guest Service Associate - Shift Lead will:

• Collaborate with Operations Manager to schedule staff to ensure shifts have sufficient coverage.
• Must be dedicated to enhancing the overall guest experience.  Develop and oversee activities for our guests. Ensure that GSAs are proactive in this area.
• Delegate tas