IT Technical Support
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Position Overview:
As an IT Technical Support Engineer, you will provide exceptional technical support to our local and remote employees and contractors. Candidates should have a good balance of technical and customer service skills and be passionate about technology and helping people. Strong customer service and troubleshooting skills are imperative, as is the ability to communicate technical information, both verbal and written to a wide range of end-users with varied technical skill levels. Works within a team that covers multiple geographies, using various communications channels to interact with the team and support users directly. Occasional travel and after-hours work may be required.
