Managed Operations Services Specialist
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As a rapidly growing business, we are building the Managed Services team here in Manila. In this role, you will become both the client and NICE representative, acting as application administrator and implementation manager for customer requests. You are expected to be expert and advocate, delivering high-quality implementations, analysis, support, and many more to clients across the globe. You will provide implementation, quality assurance and support to our new and existing clients globally.
How will you make an impact?
- Acts as Application administrator responsible for Day 2 Move, Add, Change Requests for from
- clients of the CXone platform and its products.
- Works closely with the TAMs, DSE and Expert Services and acts as Implementation manager
- Become an expert in ContactEngine solution design consultancy and implementation
- Work with gl
