Professional Services Engineer
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Professional Services Engineer – Public Safety
What’s this role all about?
As a Professional Services Engineer supporting NICE Public Safety customers, you’ll be a hands-on technical lead responsible for installing, upgrading, troubleshooting, and bringing complex NICE solutions live at customer sites.
You’ll work across servers, networking, databases, virtualization, and telephony while partnering directly with customers and Project Managers to deliver successful implementations from installation through go-live.
What you'll do
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Serve as the primary technical resource for customer installations and implementations.
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Install and configure NICE software, hardware, servers, and virtualization platforms.
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Integrate NICE solutions with customer networks, PBX, CTI, and telephony environments.
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Troubleshoot hardware, software, networking, dat
