Senior Professional Services Engineer
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Senior Professional Services Engineer (Actimize, Inc.; Hoboken, NJ): Install and configure software solutions and equipment at customer sites (remotely) while following defined methodology, processes, system requirements, and customer specific needs. Resolve technical issues related to application implementation and support product functionality troubleshooting. Perform necessary tests to ensure that all components of the technical architecture are properly implemented. Complete necessary project documentation. Provide basic application overview, technical support, and technical quality control throughout all stages of the project. Contribute to work plan creation, document issue resolution to knowledge base system, and support internal team members with technical issues. Provide proactive updates to the project manager and customers during the project and follow-up on project pending items and open issues until project closure. Integrate applications with Oracle, MSSQL, Flat Files, and other backend enterprise systems using ETL, XML, and scripting language
