Sales Operations Analyst

 

Lead sales forecasting and planning activities to support business and operational planning.

Monitor actual performance against forecasts and budgets, identifying risks and recommending adjustments.

Improve forecasting accuracy by implementing better processes, tools, and reporting systems.

Develop dashboards and reports that provide visibility into sales performance and forecast accuracy.

Present meaningful insights and variance analyses to stakeholders

Design, implement, and optimise end-to-end sales processes across the customer lifecycle.

Drive automation and scalability of commercial processes through CRM systems and technology.

Ensure strong CRM data governance, including pipeline hygiene, naming conventions, and data quality.

Promote adoption of sales tools and continuously identify opportunities for process improvements.

Work with regional and cross-functional teams to enhance sales systems and workflows.

3. Business Performance & Revenue Optimisation

Analyse sales performance, customer trends, and market data to identify opportunities and performance gaps.

Develop dashboards and reports to monitor key sales metrics and recommend acti