Patient Scheduling and Infusion Coordinator

Job Title: Infusion Coordinator

Job Summary: The Infusion Coordinator is responsible for managing the end-to-end order processing for infusion services, including order intake, chart review, insurance eligibility, patient scheduling, and ensuring timely processing of infusion orders.

Key Responsibilities:

• Performing intake processes for infusion orders including creating patient charts, reviewing and entering orders, obtaining clinical requirements, and communicating with prescriber on missing documents.

• Verify insurance eligibility, obtain clinical requirements for authorizations, and track patients’ progress.

• Communicate with patients and providers regarding the status of infusion order.

• Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations.

• Educate patients for pre/post-infusion expectations and answer questions regarding patient appointments.

• Manage REMS program requirements