IT Support Specialist
ABOUT NOOKS
Nooks is pioneering Classified-Infrastructure-as-a-Service (CIaaS) — designing, building, and operating Sensitive Compartmented Information Facilities (SCIFs) and other secured, classified environments for the defense and national security community. We work with the agencies, contractors, and mission-driven organizations that keep the nation safe, delivering the physical infrastructure that makes classified work possible. We’re growing fast, operating across multiple markets, and building a company that takes both the mission and the business seriously.
About the Role
New Nooks sites do not run themselves — someone has to build the IT and keep users working once it is live. As IT Support Specialist, you will be the frontline resource for day-to-day technical support and the hands that stand up IT during site buildouts: deploying workstations, running cable, and setting up the systems people rely on. You will report to the site IT & Cybersecurity Manager as an individual contributor, working closely with senior IT staff to resolve escalated issues and build the system-administration depth to grow into more senior roles.
This is honest, hands-on work, and the majority of it is new-site buildouts rather than steady-state support — expect physical setup, travel, and
